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Editors Comment
Making sure the fleet vehicles you purchase are fit for purpose - Deciding which engineer vehicle to purchase is no easy matter, especially when there are so many con...
Making sure your mobile devices are secure - Ensuring mobile communications are secure as well as efficient is a goal for many in the field servi...
What will government cut backs mean for the field service sector? - As the UK begins to adjust to its new government and continues to ponder on the recent announcements...
How well do you know the service market? - Think you know the UK field service industry and looking to utilise your expertise in an exciting an...
HAVE YOUR SAY - Submit your comment, news, articles, features and opinion.
What's New
City Link wins new contract in Belfast - Express delivery firm wins business with prams and buggies firm
Yorkshire housing firm chooses 1st Touch mobile technology - 1st Touch has been chosen by Wakefield and District Housing for its property and land survey employe...
Handheld Group receives certifications for both quality and environmental standards - Rugged mobile supplier Handheld Group has achieve ISO 9001 and ISO 14001 certifications
Trimble chosen as MRM solution provider by British Gas's smart metering service - British Gas will implement Trimble's GeoManager across its smart metering service team
Total control with automatic scheduling - Service Management asked the industry's suppliers whether it would ever be
The discovery channel - Brian Jelley, Hewlett Packard business development manager, explained his role within the company’s ...
Barclays outsources maintenance of ATMs to NCR - NCR has won a two-year contract to provide management and maintenance of Barclays' network of remote...
Features
Heating up - Learn how heateam has expanded its operation and is hoping for more future growth.
Embracing change using SaaS and web-based technology - Analysing the implications of SaaS and web-based solutions on the field service industry in terms of...
Thoughts on how to encourage clients to make more use of the helpdesk - Advice for field service providers on how to get customers to use helpdesk services to reduce the wo...
Explaining the economic potential of the field service division - The subject of ‘service economics’ has become more important as service operations move into a new e...
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Service Management Software : Features

Total control with automatic scheduling
An analysis of the effect of automatic scheduling on performance
Managing data in the mobile field service environment
Thoughts on device activation times and mobile connection speeds
Matching customer expectations when economic times are challenging
Implications of service management solutions for the entire enterprise
Future-proofing investment in field service management software
Explaining the facts of hosted IT operations to improve service and reduce costs
Raising service levels through effective communication with customers
Field service industry issues highlighted by Mobile Computer User's Group
Making the right choice of field service management system
The advantages of successfully managing outsourced service contractors
The ongoing development of web-based solutions for field service
The benefits of industry events, plain speaking and peer-to-peer networking
Service management system aids compliance with new regulations
The benefits of effectively managing outsourced service contractors
In-depth study of BSkyB's sophisticated field service operation
Continuing investment in new technology improves Konica Minolta service delivery
Benefits of involvement with industry-focused events
Kwik-Fit mobile tyre fitting operation leads the field through mobility adoption
Laying foundations to achieve the best results from scheduling systems
Results of the latest Service Management mobile communication survey
Adaptable field service through effective use of mobile communications
Technology advances help to expand service management systems
Service managers will gather later this month at the MCUG Forum
How to make the best of mobile communications within field service
Service managers have reasons to be cheerful
Latest Service Management mobile communications survey results
Benefits of mobile communications improve council's field operations
Improving service industry productivity with location-based services
Concentration on blue chip customers sees growth in facilities service
1 2 3 4 5 6 7  Next

 Exhibitors 
Solarvista ™ Software
Tesseract
Access UK
Service Management Magazine
Aeromark - Vehicle Tracking & Mobile Workforce Management
Astea
Cognito - Mobile Workforce Management solutions
Eagle Field Service
Field Service www.fieldservicemanager.com
FieldPower – Field Service Management Software
Hamilton Hall Consultants Limited
Metrix
Momote
 Industry News 
Nexcom provides rugged tablet PC to SuperShuttle
MapMechanics announces new functionality and pricing with TruckStops VRS version 10
Syntec appointed as Casio distributor
TeleWare enters UC Magic Quadrant
SureTrack Monitoring begins trading on AIM
More >>
 Features 
Total control with automatic scheduling
Managing data in the mobile field service environment
Thoughts on device activation times and mobile connection speeds
Matching customer expectations when economic times are challenging
Implications of service management solutions for the entire enterprise
More >>
 Exhibitor News 
Deploying Mobility XE in the Utility Industry
EnerSys Selects to Automate Field Service Operations
Gartner names June 2010 Field Service Management Magic Quadrant visionary.
NetMotion Wireless and Motion Computing Announce Joint Marketing Agreement
Virgin Media Rolls Out TOA Scheduling To Further Enhance Customer Service
More >>
 White Papers 
Mobility in Service: The Agenda for 2010
The Chief Service Officer's Guide to Service Revenue
Four ways to cut costs and improve field service innovation
Mobilising Public Service
Field Service Mobility Best Practices
More >>
 Case Studies 
Mission-Critical Field Service: Motorola Canada Case Study
Jeol UK Ltd
Copy IT Digital Solutions Ltd
Sybase Field Service Event Features NetMotion Wireless
UK's largest tile distributor improves customer service
More >>
 Commentary 
How well do you know the service market?
HAVE YOUR SAY
Mobility remains key topic for field service industry
New technology and improved work practices for service managers
Comment: The project triple jump
More >>
 Multimedia 
Mobilising the workforce - extending the office boundary
Why an integrated service management system pays dividends
How Ericsson's Managed Services business is leveraging workforce management
Enhance your service delivery capability: Working to transition to a new operational model
Committed to service excellence - but at what cost?
More >>
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