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Editorial
EDITOR'S UPDATE
Service suppliers that remain alert will be the ones that continue to win new business
FEATURE OF THE MONTH
Responses to the question of whether rugged or non-rugged devices should be used for field service delivery
What's New
Announcements indicate further activity for vehicle tracking - The news that Navman Wireless has recently appointed a new head of research and development was join...
Joint effort results in mobile working initiative - A workforce management solution has been launched that has been designed to allow field service mana...
Further growth of rugged device reseller network announced - It was recently reported that rugged mobile computing manufacturer JLT has added Mobexx and X2 to it...
Royal Mail improves field operations with mobile communications - Following the news earlier this year (http://www.servicemanagement365.com/ Mobile_Communications_Int...
Features
Adapting field service offering to match market requirements pays dividends - The Facilities Services Group (formerly known as Circle Britannia) was founded in the late 1980s as ...
Improving service industry productivity with location-based services - Location-based services (LBS) is a well-known technology that has been available for some time – how...
Concentration on blue chip customers sees growth in facilities service - Using its own resources wherever possible, GSH is finding that its business is growing in all areas ...
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Drop Boxes & Secure Collection Locations

Welcome to the Drop Boxes & Secure Collection Locations channel of the Service Management 365 exhibition. In this channel you will find Drop Boxes & Secure Collection Locations information such as news, articles and seminars.

 Exhibitors 
Solarvista ™ Software
ByBox Field Support distribution services
 Industry News 
Service industry to benefit from increased drop box numbers
Drop box network deal has implications for field service companies
ByBox delivers service supply chain solution for green laws
Digital recorder to keep watch over parts in transit
Innovator takes on project role at parts distributor
More >>
 Features 
RAC 'always there' to fit insurer’s black boxes
Where process and technology meet people
ByBox staff and Customer to take part in Tandem Race in Bid to raise money for Charity
Why should you benchmark your business?
People power sets the agenda at Service Management Europe
More >>
 Exhibitor News 
ByBox on expansion trail
MANDY DELIVERS IN NEW ROLE AT BYBOX
BYBOX CHOSEN TO DELIVER GAMESTEC MACHINE PARTS
Awards reward ByBox success
ByBox introduces new services to help the Tech Guys work smarter
More >>
 White Papers 
NetMotion Mobility XE Scalability, load balancing and failover
Granular management of wireless bandwidth, security and mobile productivity through Policy
VPNs: One Size Doesn’t Fit All Selecting the Right Secure Remote Access Solution for Your Mobile Workforce
The Invisible Barrier to growth
The seven deadly sins of Mobile Deployments
More >>
 Case Studies 
ByBox ‘black box’ supply solution also provides RAC springboard to new business opportunities
Trican increases field worker productivity with Mobility XE
ByBox assists Carousel Logistics' quest to meet customer’s need for faster and more effective service
ByBox safeguards goods with innovative Shocklog recorder
A1 Bridge Flue Systems and Aeromark Vehicle Tracking
More >>
 Commentary 
Comment: Making your mark with benchmarking
Comment: Back to the glory days?
More >>
 Multimedia 
The business lessons learned from a customer service deployment
Moving from a manual to an automated scheduling process
More >>

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Exhibitors
Software Solutions
Here exhibitors offer a vast array of systems to automate all areas of the service operation including management systems, scheduling, CRM and web based solutions.
Mobile Communications
Identify suppliers who can provide voice and/or data systems, portable and ruggedised computers, tracking solutions and integration services.
Field Service
Find exhibitors to help your logistics and inventory management, call handling, recycling and waste disposal.
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