The decision brings together Europe’s only dedicated field service and mobile workforce management show alongside the UK’s largest and most important events for call centre and customer management solutions.

The co-location of the three shows has been established to create a compelling visitor proposition that collectively delivers a comprehensive offering of end-to-end business solutions for anyone responsible for customer contact, management and support.

The move will provide visitors with a complete strategic vision to customer management and field service support while also ensuring considerably enhanced benefits for attending delegates and visitors, including:

Five dedicated content theatres offering a comprehensive streamed programme of seminars, end-user case studies, business briefings and bite-sized product taster sessions.

Over 300 exhibitors from global leaders to niche suppliers of customer management software, call handling, enterprise planning, field force scheduling, tracking and fleet management, mobile communications, inventory management and much more.

Thought-leadership from the industries’ biggest names: inspirational keynote presentations, high-level conference track, analysis and research from leading practitioners.

Unrivalled industry networking: live showcase demonstrations, networking lounges, specialist technology zones and feature areas covering customer incentives, learning and development, mobile working and Consultancy Clinics offering free insight and advice.

Access to each of the three shows will be available to all attendees, with direct cross-over points located between halls. This means there will be no need to register separately as each visitor badge will guarantee free entry across all three events.

What is Call Centre Expo?       

Celebrating its 10th anniversary year in 2008, Call Centre Expo will offer visitors 175 suppliers of solutions focused specifically on enhancing the customer experience through a call or contact centre.

www.callcentre-expo.co.uk

What is Customer Management Expo? 

Now in its 4th successful year, Customer Management Expo will offer visitors 75 suppliers of customer service, sales & marketing solutions to enable you to supply your customers with true customer satisfaction.

www.customer-expo.co.uk

What is Service Management Expo?

Now in its 24th year, Service Management Expo will offer visitors 100 suppliers of solutions designed for the management of field-based service, maintenance and support engineers.

www.servicemanagement.co.uk