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Multi-Vendor Service Provision (MVPS)

Welcome to the Multi-Vendor Service Provision (MVPS) channel of the Service Management 365 exhibition. In this channel you will find Multi-Vendor Service Provision (MVPS) solution providers and information such as news, articles and seminars.

In today's complex technology environments, OEMs and independent support organisations are increasingly using multi-vendor service providers (MVSPs) as an integral part of their supply chain. MVSPs can provide niche or specialist services that result in significant operational gains for those who engage their services and a single point of contact for service delivery.


 Exhibitors 
Solarvista ™ Software
Tesseract
IRIS Field Service Solutions
 Industry News 
Expansion of telecoms services follows acquisition
Record growth announced for field service company
Servicing the CERN Hadron particle accelerator
Leading exhibitions combine to provide complete customer service experience
Field service company announces record growth
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 Features 
Field service industry's main exhibition is gathering momentum
Understanding continual service improvement
Mobile communications rolled out for floor cleaning machine service
Lighting maintenance company's success with service management system
When should field service companies choose fully automated systems?
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 Exhibitor News 
Mid-size firms lag larger counterparts in service efficiency
Aspective and ClickSoftware announce strategic partnership
Green Beacon Solutions and ClickSoftware Announce Partnership to Deliver Mobile Workforce CRM Solution for Mid-Size Companies
ClickSoftwares Mid-Market Move Gathers Momentum
Major North American Bank to Optimize Field Workforce Scheduling with ClickSoftware
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 White Papers 
Delivering High Quality Service and Profitable, Sustained Growth: Achieving the Impossible Dream?
Winning with Integrated Warranty Management: Managing the Pulse of Product Quality and Performance
Making Money via Mobile Field Services
Driving Service Revenue
Astea White Papers
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 Case Studies 
Momote Builds Rapido Mobile Application Within Weeks Providing Laddaw Customers With “Distribution Centres In Their Pockets”
Don't Tolerate Field Service Inefficiencies
Innovating the Field
Astea Case Studies
TEVA UK finds right prescription to improve sales reps productivity
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 Commentary 
New technology and improved work practices for service managers
Comment: Peak Performance
Comment: Making your mark with benchmarking
Comment: Business is business – it’s nothing personal
Comment: Mobility to continue to drive the service business
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