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Making sure the fleet vehicles you purchase are fit for purpose - Deciding which engineer vehicle to purchase is no easy matter, especially when there are so many con...
Making sure your mobile devices are secure - Ensuring mobile communications are secure as well as efficient is a goal for many in the field servi...
What will government cut backs mean for the field service sector? - As the UK begins to adjust to its new government and continues to ponder on the recent announcements...
How well do you know the service market? - Think you know the UK field service industry and looking to utilise your expertise in an exciting an...
HAVE YOUR SAY - Submit your comment, news, articles, features and opinion.
Trimble chosen as MRM solution provider by British Gas's smart metering service - British Gas will implement Trimble's GeoManager across its smart metering service team
Total control with automatic scheduling - Service Management asked the industry's suppliers whether it would ever be
The discovery channel - Brian Jelley, Hewlett Packard business development manager, explained his role within the company’s ...
Barclays outsources maintenance of ATMs to NCR - NCR has won a two-year contract to provide management and maintenance of Barclays' network of remote...
TOA announces iPad app to improve customer experience. - Mobile workforce management specialists TOA has developed an iPad application that further enhances ...
HDI certified training comes to the UK - For the first time in the UK, the HDI will be offering four industry recognised courses during Servi...
Syntec appointed as Casio distributor - Casio has appointed Auto Syntec as its distributor of mobile computing devices
Heating up - Learn how heateam has expanded its operation and is hoping for more future growth.
Embracing change using SaaS and web-based technology - Analysing the implications of SaaS and web-based solutions on the field service industry in terms of...
Thoughts on how to encourage clients to make more use of the helpdesk - Advice for field service providers on how to get customers to use helpdesk services to reduce the wo...
Explaining the economic potential of the field service division - The subject of ‘service economics’ has become more important as service operations move into a new e...
Has the field service industry seen the worst of the recession?
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Multi-Vendor Service Provision (MVPS)

Welcome to the Multi-Vendor Service Provision (MVPS) channel of the Service Management 365 exhibition. In this channel you will find Multi-Vendor Service Provision (MVPS) solution providers and information such as news, articles and seminars.

In today's complex technology environments, OEMs and independent support organisations are increasingly using multi-vendor service providers (MVSPs) as an integral part of their supply chain. MVSPs can provide niche or specialist services that result in significant operational gains for those who engage their services and a single point of contact for service delivery.


 Exhibitors 
Solarvista ™ Software
Tesseract
Service Management Magazine
 Industry News 
TeleWare enters UC Magic Quadrant
New courier pay management system from DA Systems
Electrosonic invests in new technology to raise field service response levels
Updated job scheduling, dispatching and inventory management features
Launch of field-tested smart metering solution announced
More >>
 Features 
Matching customer expectations when economic times are challenging
Implications of service management solutions for the entire enterprise
Future-proofing investment in field service management software
Explaining the facts of hosted IT operations to improve service and reduce costs
Dramatic changes in field service delivery yields results for Inspired Gaming
More >>
 Exhibitor News 
EnerSys Selects to Automate Field Service Operations
Tesseract's On and Off-Line REA provide a host of benefits for Toshiba and Elopak
Astea International Expands Presence to South Africa with Fullcircle Technologies
Release of Astea Alliance 10.0, the Most Comprehensive Release Enabling the Virtual and Connected Enterprise
FleetMatics launches Field Service Manager in UK market
More >>
 White Papers 
Mobility in Service: The Agenda for 2010
The Chief Service Officer's Guide to Service Revenue
Four ways to cut costs and improve field service innovation
Avoiding the Risk - Corporate Manslaughter and Company Vehicle Drivers
Enabling continuous improvement in service delivery
More >>
 Case Studies 
Mission-Critical Field Service: Motorola Canada Case Study
Jeol UK Ltd
Copy IT Digital Solutions Ltd
omTom Work partner with the world’s leading Service Management Software provider – Tesseract
PSN IT Solutions
More >>
 Commentary 
How well do you know the service market?
HAVE YOUR SAY
New technology and improved work practices for service managers
Comment: Peak Performance
Comment: Making your mark with benchmarking
More >>
 Multimedia 
Putting the theory of a lead logistics partnership into successful practice
Why an integrated service management system pays dividends
How Ericsson's Managed Services business is leveraging workforce management
Enhance your service delivery capability: Working to transition to a new operational model
Choosing and deploying systems from an operational perspective
More >>

Multi-Vendor Service Provision (MVPS) Sitemap
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Software Solutions
Here exhibitors offer a vast array of systems to automate all areas of the service operation including management systems, scheduling, CRM and web based solutions.
Mobile Communications
Identify suppliers who can provide voice and/or data systems, portable and ruggedised computers, tracking solutions and integration services.
Field Service
Find exhibitors to help your logistics and inventory management, call handling, recycling and waste disposal.
Internet Marketing
Channels: Vehicle Location Tracking (GPS) |Call Centre & Helpdesk Hardware |Call Centre & Helpdesk Software |Courier Services |CRM & eCRM |Customer Product Training |eProcurement & Supply Chain Management |Enterprise Resource Planning (ERP) |eService, eSupport & eFulfilment |IT Services & Support |Facilities & Asset Management |Logistics Management |Multi-Vendor Service Provision (MVPS) |Outsourcing |Helpdesk & Support |Mobile Communications Hardware |Mobile Communications Software |Parts Distribution |Process & Re-Engineering Consultancy |Project Management & Implementation Planning |Ruggedised Field Computers & Hand Held Terminals |Sales Force Automation (SFA) |Service Chain Optimisation Software |Storage Services |Vehicle Routing & Scheduling Software |Testing, Measurement & Reporting Solutions |Third Party Spares, Repairs & Refurbishment |Tools, Casing & Racking Systems |Vehicle Fitting, Leasing & Equipment |Wireless Products, Services & Solutions |Workshop & Repair Centre Solutions |
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