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More field service engineers for mobile technology supplier

Mobile technology services provider Ryzex has announced the extension of its service team to include a network of 2,500 specialist wireless engineers.

 

The company reports that the team will carry out a range of services designed to enable organisations across Europe to successfully roll out, deploy and manage wireless applications. The services provided will include WIPS (Wireless Intrusion Protection Services) and power management onsite health checks.

 

'Wireless security is becoming a key concern for organisations, particularly those within the retail sector,' explained Adrian Lawson, business development director at Ryzex. 'Our new network of engineers will enable us to help European organisations to easily, quickly and securely implement wireless solutions.  Our WIPS will play a key role in meeting the increasing demand from organisations to carry out a thorough audit of their wireless network, by allowing us to highlight potential security risks and suggest improvements.

 

'Another key area where our extended team of engineers will be able to support European organisations is mobile device power management. The importance of the management of wireless device batteries is often overlooked with expensive consequences. A recent audit carried out with one of our customers across four of its sites, where over 200 wireless devices are in operation, revealed that the lost labour cost of batteries not lasting a full eight hour shift and therefore requiring the user to change the battery was nominal - more than £1,000 per device! 

 

'Our Power Management offering will allow our wireless engineers to provide a number of services to help monitor the performance of their batteries, reducing downtime of devices and minimising the hidden cost of lost productivity.  Our customers have enthusiastically embraced cost savings through Ryzex Power Management.'

 

The increased network of specialist engineers is intended to ensure that the company's pan European customers will receive consistency in the level of support from Ryzex’s Consultancy Services team regardless of their location.  

Article Details
Author: Staff writer
Date: 21/8/08
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