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Housing association orders mobile solution

The south London based Wandle Housing Association has ordered mobile communications solution from Capita to give its surveyors an easy-to-use tool with which to complete on site all of their pre, post, and void inspections.

Under a five-year deal Capita Mobile Solutions will provide its Streetwise Academy Mobile Repairs and Inspections module.  It will connect to the core Housing Repairs system and update it remotely so the field based surveyors will  not need to return to the office and re-enter the information.

Tom Battersby, ICT manager at Wandle Housing Association, said: ‘We are constantly reviewing our processes in order to maintain and improve service delivery to our tenants. We are confident that Capita Mobile Solutions will help us save time and meet our aim of increasing productivity and the accuracy of information.’

 

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Author: Mark Turner
Date: 20/03/06
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