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Editors Comment
Outsourcing: how's your relationship status? - Gathering as much information as possible is vital when choosing an outsourcer in the field service ...
Making sure the fleet vehicles you purchase are fit for purpose - Deciding which engineer vehicle to purchase is no easy matter, especially when there are so many con...
Making sure your mobile devices are secure - Ensuring mobile communications are secure as well as efficient is a goal for many in the field servi...
What will government cut backs mean for the field service sector? - As the UK begins to adjust to its new government and continues to ponder on the recent announcements...
HAVE YOUR SAY - Submit your comment, news, articles, features and opinion.
What's New
Service driving success - Improving your service offer is not just good for your customers, it's also crucial to understand ho...
Travelling in the right direction - Cubic has emerged as a mainstream supplier of technology to support public transport systems, requir...
Telogis provides peace of mind for fleet managers - Safety directors reassured with the launch of driver safety alerts
City Link wins new contract in Belfast - Express delivery firm wins business with prams and buggies firm
Yorkshire housing firm chooses 1st Touch mobile technology - 1st Touch has been chosen by Wakefield and District Housing for its property and land survey employe...
Handheld Group receives certifications for both quality and environmental standards - Rugged mobile supplier Handheld Group has achieve ISO 9001 and ISO 14001 certifications
Trimble chosen as MRM solution provider by British Gas's smart metering service - British Gas will implement Trimble's GeoManager across its smart metering service team
Total control with automatic scheduling - Service Management asked the industry's suppliers whether it would ever be
Features
Heating up - Learn how heateam has expanded its operation and is hoping for more future growth.
Embracing change using SaaS and web-based technology - Analysing the implications of SaaS and web-based solutions on the field service industry in terms of...
Thoughts on how to encourage clients to make more use of the helpdesk - Advice for field service providers on how to get customers to use helpdesk services to reduce the wo...
Explaining the economic potential of the field service division - The subject of ‘service economics’ has become more important as service operations move into a new e...
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Handheld Terminals & PDAs : Industry News

Motion launches rugged tablet PC
Motion's latest launch in the rugged tablet PC market offers increased functionality for the field service sector
Telogis provides peace of mind for fleet managers
Telogis's latest launch alerts an organisation if driver safety is compromised
Yorkshire housing firm chooses 1st Touch mobile technology
Wakefield and District Housing's decision to use 1st Touch's mobile technology gives it greater integration with its back office and greater productivity
Handheld Group receives certifications for both quality and environmental standards
Handheld Group's certification for quality and green standards is a key signal for future success
Nexcom provides rugged tablet PC to SuperShuttle
Nexcom improves driver efficiencies for SuperShuttle
TOA announces iPad app to improve customer experience.
TOA's new iPad app improves functionality for the field service sector
LXE announces new field computer launch
LXE, a division of EMS Technologies, announced the launch of its PC-based Marathon Field Computer
Syntec appointed as Casio distributor
Syntec's deal with Casio to distribute its mobile computing devices represents a significant win in the retail and field service sectors.
SureTrack Monitoring begins trading on AIM
Commencing dealings on AIM means a crucial step in the growth of security technology specialists SureTrack Monitoring
The Barcode Warehouse provides PoD solution for garden firm
The Barcode Warehouse's PoD Solution enabled garden firm Mercia Garden Products to achieve competitive advantage by improving customer service.
Antenna announces rebrand
Following several acquisitions, Antenna Software is to rebrand its identity
GPS feature included to improve speed of location-aware functionality
Heineken refreshes its mobility platform
Latest version of rugged tablet device announced
Lone worker features now available for inclusion on smart phone
Gatwick Group goes mobile with new solution and hand held devices
Latest strategic partnerships between field service industry vendors
Mobile communications project assists new vehicle hire operation
Reduced inspection times result from mobile working project
Mobile communications field service survey now live
New partner programme introduced for rugged computer specialists
Anniversary celebrations encourage rebranding exercise
On-site operational solution purchased by Hertfordshire Fire & Rescue
Joint project announced to combine GPS navigation with mobile working
Latest version of PDA launched to improve effectiveness in the field
Signs of increased popularity of rugged computers in the field
New deal sees mobile management platform added to rugged computers
Free software offers secure wireless access to corporate email
Browser technology used to enable business data to be shown with images
Range of rugged vehicle-mounted PCs sees new versions added
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 Exhibitors 
Solarvista ™ Software
Service Management Magazine
Field Service www.fieldservicemanager.com
Momote
 Industry News 
Telogis provides peace of mind for fleet managers
Yorkshire housing firm chooses 1st Touch mobile technology
Handheld Group receives certifications for both quality and environmental standards
Nexcom provides rugged tablet PC to SuperShuttle
TOA announces iPad app to improve customer experience.
More >>
 Features 
Managing data in the mobile field service environment
Thoughts on device activation times and mobile connection speeds
Raising service levels through effective communication with customers
Field service industry issues highlighted by Mobile Computer User's Group
The benefits of industry events, plain speaking and peer-to-peer networking
More >>
 Exhibitor News 
NetMotion Wireless Tapped by IDEXX Laboratories to Provide Secure Mobile Access to Field Personnel
Deploying Mobility XE in the Utility Industry
EnerSys Selects to Automate Field Service Operations
Gartner names June 2010 Field Service Management Magic Quadrant visionary.
NetMotion Wireless and Motion Computing Announce Joint Marketing Agreement
More >>
 White Papers 
Mobility in Service: The Agenda for 2010
The Chief Service Officer's Guide to Service Revenue
Mobilising Public Service
Field Service Mobility Best Practices
TOA Whitepaper
More >>
 Case Studies 
Mission-Critical Field Service: Motorola Canada Case Study
Jeol UK Ltd
Copy IT Digital Solutions Ltd
Sybase Field Service Event Features NetMotion Wireless
TSI Terminal Systems Inc.
More >>
 Commentary 
Making sure your mobile devices are secure
How well do you know the service market?
HAVE YOUR SAY
Mobility remains key topic for field service industry
Comment: Making your mark with benchmarking
More >>
 Multimedia 
Mobilising the workforce - extending the office boundary
Mobilising asset management on the Tube
How innovative data capture can create a market differentiator
Case study: Service Lifecycle Management
Creating an efficient structure for field resource management
More >>
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