Handheld Terminals & PDAs - Service Management

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Editorial

EDITOR'S UPDATE
Service Management 2.0 LinkedIn group now open to everyone in the field service industry

FEATURE OF THE MONTH

SCL has invested wisely in technology and processes and is now looking to reap the benefits

What's New

Highways Agency fleet management deal announced - The Highways Agency has announced it has appointed support services company VT Group to supply, mana...

Hand held devices help Gwynedd Council to improve lighting services - The use of PDAs by electricians employed by Gwynedd Council is improving efficiency in the reporting...

Customisable hand-held computer includes flash for improved image capture - Mobexx recently announced the inclusion of the Xenon flash-equipped 2T Hydrus Luna within its range ...

New deal sees mobile management platform added to rugged computers - Rugged device manufacturer Getac UK has announce that it entered into a new alliance with mobile man...

Features

Senior service: Hylton Cruickshank, operations director, FSG - Hylton Cruickshank studied in South Africa, gaining a National Diploma in Building Surveying. Having...

Ongoing focus on driving efficiency pays dividends for a&o systems - Everyone knows that business success is based on a number of factors working in harmony and our case...

Training of field service engineers is vital to create multi-skilled workforces - If trading conditions continue to prove difficult, many companies will find it problematic to consid...

365 Show News

Capita releases case study: how to customise public sector field service management system to boost productivity -

Psion Teklogix Unveils NEO – the Newest Channel-Centric Pocket-Sized Handheld Computer Positions Psion Teklogix for the Light Industrial and Retail Mobile Computing Markets -

Aspective and ClickSoftware announce strategic partnership -

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Handheld Terminals & PDAs

Welcome to the Handheld Terminals & PDAs channel of the Service Management 365 exhibition. In this channel you will find Wireless Handheld Terminals providers and information such as news, articles and seminars.

The use of handheld devices to enhance responsiveness to service and support calls - now more than ever - is giving field workers the freedom to interact from any location, at any time, anywhere. Equipped with laptops, personal device assistants (PDAs) and other equipment enabled with wireless connectivity, the efficiency and productivity gains that mobile communications offer continues to drive the trend towards mobile working.



		Exhibitors

	Solarvista ™ Software
	Field Service www.fieldservicemanager.com
	Momote



		Industry News

	New deal sees mobile management platform added to rugged computers
	Free software offers secure wireless access to corporate email
	Browser technology used to enable business data to be shown with images
	Range of rugged vehicle-mounted PCs sees new versions added
	Joint agreement sees mobile data solution added to existing portfolio

More >>



		Features

	Raising service levels through effective communication with customers
	Field service industry issues highlighted by Mobile Computer User's Group
	The benefits of industry events, plain speaking and peer-to-peer networking
	Continuing investment in new technology improves Konica Minolta service delivery
	Benefits of involvement with industry-focused events

More >>



		Exhibitor News

	FleetMatics launches Field Service Manager in UK market
	TOA Technologies Receives 2009 Product of the Year Award
	NetMotion Wireless Awarded Eleventh Patent for Mobile VPN Technology
	NetMotion Wireless Teams with RSA and FBI to Assist with New Criminal Justice Information Services Policy (CJIS)
	2008 Vehicle Tracking Survey – Executive Summary

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		White Papers

	Mobilising Public Service
	Field Service Mobility Best Practices
	TOA Whitepaper
	TAAP releases Northgate's potential with mobile application software
	NetMotion Wireless Announces Mobility XE™ Compatibility with Microsoft Windows® 7

More >>



		Case Studies

	Comcast Corporation
	Gartner Research Report
	ONO Case Study
	Packaged Goods Company
	Thames Water Case Study

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		Commentary

	Mobility remains key topic for field service industry
	Comment: Making your mark with benchmarking
	Comment: Suffer the little children
	Comment: Mobility to continue to drive the service business
	Comment: Why service is upwardly mobile

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		Multimedia

	Mobilising the workforce - extending the office boundary
	Mobilising asset management on the Tube
	How innovative data capture can create a market differentiator
	Case study: Service Lifecycle Management
	Creating an efficient structure for field resource management

More >>

Handheld Terminals & PDAs Sitemap

Exhibitors

Software Solutions
Here exhibitors offer a vast array of systems to automate all areas of the service operation including management systems, scheduling, CRM and web based solutions.

Mobile Communications
Identify suppliers who can provide voice and/or data systems, portable and ruggedised computers, tracking solutions and integration services.

Field Service
Find exhibitors to help your logistics and inventory management, call handling, recycling and waste disposal.

Partners & Sponsors

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