Selection Services will provide a fully outsourced IT function serving 650 global users at 38 locations across the UK, Ireland, France, Poland and the US. Services being provided include: 24/7 remote monitoring and management of all servers, 24 hour helpdesk facility, deskside support, project management and disaster recovery and includes unlimited access to a dedicated project manager. The deal extends the working relationship started in 2001. ‘We have a huge amount of trust in Selection Services, having worked together for over five years. Selection is seen as an extension of our IT department and provide a very professional and personal service to our employees,’ said Mark Mills, service delivery manager at Bibby Financial Services. ‘By formalising and expanding our relationship with this latest contract we anticipate optimum uptime of our IT services as well as increased efficiency and productivity across the IT function, and also the business as a whole.’ There is a clause in the deal that will allow any growth within Bibby Financial Services’ global infrastructure to be automatically be implemented and supported by Selection Services.
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