According to the company BlueStream is a not a point service solution but includes wider management functionality such as operations and financials.  It makes its debut at Service Management Europe  next week. 

Simon Hallam, sales and marketing director for Geac, said the company has been in the field service management software market for over 15 years and has considerable domain expertise as well as functionally rich software.  ‘BlueStream provides clear answers to many questions, such as: How was the product made and to what specification? What is the product's service and maintenance history? How profitable is each customer service contract? Which is the company’s most profitable branch/operator? How is the entire service business performing against the corporate plan?’ he said.

He added that as well as operational issues, BlueStream is also a tool for the boardroom.  ‘Corporate social responsibility is taking pole position in the minds of many chief executives as they need to be able to set and execute against clear targets in all areas of operations and finance to support corporate policies. BlueStream enables companies to audit and demonstrate compliance to their customers, employees and shareholders as well as statutory and financial authorities. Chief Executives can now marry operational performance and corporate governance throughout day-to-day activities using BlueStream.’

Hallam added: ‘Whilst there are many excellent point solutions available today on the market, BlueStream is the only comprehensive approach that satisfies the needs of the service business from the CEO in the boardroom to the engineers on customer site.’