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 | | Diagnostics & Testing Equipment : White Papers |
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 The Chief Service Officer's Guide to Service Revenue
A wise person who chose to stay anonymous once said, "Revenue is vanity, margin is sanity, cash is reality." There are many iterations of that postulation, but it is often referred to in books and journals to highlight where the true focus of business should be. There is no argument about the importance of cash and margins to the overall sustainability of any business, not just one that services and maintains assets or products. However, more organizations, specifically those in the service sector, are beginning to look at top line revenue to help them stabilize and improve overall margins. This was confirmed at Aberdeen's 2009 Chief Service Officer Summit where revenue was stated to be the top goal for 2010.
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 Rugged or Non Rugged!
Field Service and Asset Management applications touch nearly every outdoor practice in the general Service Management arena. Most organisations have by now moved away from pen and paper based solutions to mobile computing with varying degrees of success.
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 NetMotion Mobility XE Scalability, load balancing and failover
NetMotion Mobility™ XE was designed to support small and large deployments of wireless devices. Very roughly, deployments that involve 1,500 or fewer simultaneously connected clients can use one Mobility XE server; larger deployments can use a pool of up to twelve servers to handle as many as 15,000 simultaneously connected clients, all centrally configured and managed from a unified, web-based console.
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 The Invisible Barrier to growth
We live in an era during which the economies in the UK and Ireland are doing very nicely thank you, but its manufacturing output is slowly decreasing. At the same time there is a rapidly growing demand for ever more efficient installation and service of a huge range of
equipment, wherever it is made (On-shore or Off-shore).
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 The seven deadly sins of Mobile Deployments
Enterprise decision-makers can overcome barriers and accelerate strategic mobility initiatives by avoiding common pitfalls for wireless, device management, telecom expense management etc. It is aimed at Senior Exec, Director level, VP of IT, CIO, Operations director, or VP of sales or operations.
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 The Mobile Field Service Solution Selection Report
This Report should be used as a guidebook for effective assessment of mobile field service strategies and solutions, helping enterprises assess their mobile field service competence, scope solution requirements, and select the best-fit solution.
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 How to Change Like a Champ
Service optimization has been getting significant attention recently, as the number of worldwide implementations
is growing.
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 Batch vs Wireless
Real-time transaction processing: The benefits of migrating from batch mode to a wireless or Blended batch-wireless environment. Read more here.
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 Recycling, disposal and WEEE directive SPC International
Why is the WEEE Directive required?
As one of the fastest growing domains of manufacturing industry in the Western world, electrical and electronic equipment has proliferated throughout every aspect of our day to day lives. Technological innovation and market expansion continue to accelerate the manufacturing process and reduce product life cycles, with new applications of electrical and electronic equipment increasing significantly.
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 Mobile Data White Paper
This white paper focuses on wireless solutions developed for the service management industry by Hamilton Hall. An introduction outlines current wireless networking options available on the market.
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 Assett Management White Paper
The aim of this paper is to demonstrate that management of the five core assets: people, things, time, space and money is the same same for all market sectors.
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 WINDOWS IN THE WAREHOUSE
Best in class warehouse operations put wireless mobile computers in the hands of the workers actually moving the material.
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 SAP® R/3® ENTERPRISE
SAP® R/3® Enterprise is the next version of SAP R/3, following SAP R/3 4.6C. SAP R/3 Enterprise will be available as a part of the standard SAP R/3 maintenance agreement with every SAP R/3 customer.
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 The Mobile Enterprise: Defining Your Strategy
Centrally managing and optimizing the unique needs of mobile workers such as field service technicians and executives requires structured approaches across technology and your organization. Find out more in the report
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 Inventory Management
The subject of inventory management and ownership has been pushing its way to the top of the agenda in discussions between MVSPs, OEMs and other companies involved in providing support services. Not so long ago inventory management was seen by MVSPs and OEMs as something they had to own in order for them to deliver their contracted service levels.
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Here exhibitors offer a vast array of systems to automate all areas of the service operation including management systems, scheduling, CRM and web based solutions.
Identify suppliers who can provide voice and/or data systems, portable and ruggedised computers, tracking solutions and integration services.
Find exhibitors to help your logistics and inventory management, call handling, recycling and waste disposal.
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