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Editors Comment

Making sure the fleet vehicles you purchase are fit for purpose - Deciding which engineer vehicle to purchase is no easy matter, especially when there are so many con...

Making sure your mobile devices are secure - Ensuring mobile communications are secure as well as efficient is a goal for many in the field servi...

What will government cut backs mean for the field service sector? - As the UK begins to adjust to its new government and continues to ponder on the recent announcements...

How well do you know the service market? - Think you know the UK field service industry and looking to utilise your expertise in an exciting an...

HAVE YOUR SAY - Submit your comment, news, articles, features and opinion.

What's New

Trimble chosen as MRM solution provider by British Gas's smart metering service - British Gas will implement Trimble's GeoManager across its smart metering service team

Total control with automatic scheduling - Service Management asked the industry's suppliers whether it would ever be

The discovery channel - Brian Jelley, Hewlett Packard business development manager, explained his role within the company’s ...

Barclays outsources maintenance of ATMs to NCR - NCR has won a two-year contract to provide management and maintenance of Barclays' network of remote...

TOA announces iPad app to improve customer experience. - Mobile workforce management specialists TOA has developed an iPad application that further enhances ...

HDI certified training comes to the UK - For the first time in the UK, the HDI will be offering four industry recognised courses during Servi...

Syntec appointed as Casio distributor - Casio has appointed Auto Syntec as its distributor of mobile computing devices

Features

Heating up - Learn how heateam has expanded its operation and is hoping for more future growth.

Embracing change using SaaS and web-based technology - Analysing the implications of SaaS and web-based solutions on the field service industry in terms of...

Thoughts on how to encourage clients to make more use of the helpdesk - Advice for field service providers on how to get customers to use helpdesk services to reduce the wo...

Explaining the economic potential of the field service division - The subject of ‘service economics’ has become more important as service operations move into a new e...

365 Show News

Virgin Media Rolls Out TOA Scheduling To Further Enhance Customer Service -

Capita releases case study: how to customise public sector field service management system to boost productivity -

Psion Teklogix Unveils NEO – the Newest Channel-Centric Pocket-Sized Handheld Computer Positions Psion Teklogix for the Light Industrial and Retail Mobile Computing Markets -

Aspective and ClickSoftware announce strategic partnership -

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Support

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Exhibitors

Software Solutions
Here exhibitors offer a vast array of systems to automate all areas of the service operation including management systems, scheduling, CRM and web based solutions.

Mobile Communications
Identify suppliers who can provide voice and/or data systems, portable and ruggedised computers, tracking solutions and integration services.

Field Service
Find exhibitors to help your logistics and inventory management, call handling, recycling and waste disposal.

Partners & Sponsors

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