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- Brian Jelley, Hewlett Packard business development manager, explained his role within the company’s ... Heating up
- Learn how heateam has expanded its operation and is hoping for more future growth. |
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Compiled by Service Management’s dedicated editorial team the fortnightly SM email newsletter draws on the expert coverage provided by Service Management magazine and the servicemanagement365.com online event. Keep abreast of the latest news Read the latest strategic features Case studies New technology reviews View archived reports Join industry polls and debates
Wherever you are, whatever you are doing the Service Management Email Newsletter provides a comprehensive update on the latest issues affecting the service community, all direct to your inbox. To register to receive your own free personalised copy of the Service Management Email Newsletter every month click here. Service Management - In Print, In Person & Online The Service Management portfolio delivers a mix of media products that serve the differing information and marketing requirements of the field service management community. The regular magazine, Service Management, is supported by a digital publication and fortnightly e-Newsletter, while our annual exhibition, Service Management Expo, is complemented by the 24/7 online exhibition and information resource, ServiceManagement365.com. The tripod offering has helped secure our position at the heart of the field service industry and cemented our reputation as the first (and only) dedicated media choice for service managers and vendors alike.
Service Management is part of the Customer Management & ATC division of UBM Live, a leading, diversified business-to-business media company. Our core purpose is to connect and enhance business communities, helping the markets we serve to grow and prosper through our value-rich, market-leading media products and services. The Customer Management & ATC portfolio has more than 20 years of experience in producing leading business-to-business events and publications that reflect the rapidly changing and diverse hi-tech call centre and customer interaction markets. Through the continuous development of our existing brands, and the strategic acquisition of portfolio enhancing media products we remain proud innovators at the forefront of our markets, delivering a diverse media mix that effectively serves the differing information and marketing requirements of our communities. Customer Management & ATC portfolio includes: Call Centre Focus Magazine CCF Online Call Centre Expo European Call Centre Awards (ECCA) The Top 50 Call Centres Customer Strategy Magazine CS Online Customer Management Expo The National Customer Service Awards The National Business Awards Technology For Marketing & Advertising Internet World ATC Global UBM Live is the B2B communications division of United Business Media plc.
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Here exhibitors offer a vast array of systems to automate all areas of the service operation including management systems, scheduling, CRM and web based solutions.
Identify suppliers who can provide voice and/or data systems, portable and ruggedised computers, tracking solutions and integration services.
Find exhibitors to help your logistics and inventory management, call handling, recycling and waste disposal.
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