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Making sure the fleet vehicles you purchase are fit for purpose - Deciding which engineer vehicle to purchase is no easy matter, especially when there are so many con...
Making sure your mobile devices are secure - Ensuring mobile communications are secure as well as efficient is a goal for many in the field servi...
What will government cut backs mean for the field service sector? - As the UK begins to adjust to its new government and continues to ponder on the recent announcements...
How well do you know the service market? - Think you know the UK field service industry and looking to utilise your expertise in an exciting an...
HAVE YOUR SAY - Submit your comment, news, articles, features and opinion.
Trimble chosen as MRM solution provider by British Gas's smart metering service - British Gas will implement Trimble's GeoManager across its smart metering service team
Total control with automatic scheduling - Service Management asked the industry's suppliers whether it would ever be
The discovery channel - Brian Jelley, Hewlett Packard business development manager, explained his role within the company’s ...
Barclays outsources maintenance of ATMs to NCR - NCR has won a two-year contract to provide management and maintenance of Barclays' network of remote...
TOA announces iPad app to improve customer experience. - Mobile workforce management specialists TOA has developed an iPad application that further enhances ...
HDI certified training comes to the UK - For the first time in the UK, the HDI will be offering four industry recognised courses during Servi...
Syntec appointed as Casio distributor - Casio has appointed Auto Syntec as its distributor of mobile computing devices
Heating up - Learn how heateam has expanded its operation and is hoping for more future growth.
Embracing change using SaaS and web-based technology - Analysing the implications of SaaS and web-based solutions on the field service industry in terms of...
Thoughts on how to encourage clients to make more use of the helpdesk - Advice for field service providers on how to get customers to use helpdesk services to reduce the wo...
Explaining the economic potential of the field service division - The subject of ‘service economics’ has become more important as service operations move into a new e...
Has the field service industry seen the worst of the recession?
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Partners

Service Management 365 partners include:

AFSM UK
The AFSM UK Chapter is part of the Association for Services Management International (AFSMI) - a global, not-for-profit, professional association for the service industry.  For more details: www.afsmi.org.uk

PC Pro
PC Pro is the UK’s most influential monthly IT magazine. The magazine’s exclusive reviews, highly respected labs-based product tests and provocative features make PC Pro the magazine of choice for today’s PC professionals.
PC Pro – Computing In The Real World.  For more details: www.pcpro.co.uk

MCUG Mobile Computer Users Group

For more details: www.mcug.org.uk 

silicon.com
silicon.com is the leading UK website for senior IT and business decision-makers seeking to assess and understand how technology can drive their business forward. Delivering top stories, breaking news, and leading commentary and analysis, silicon.com provides context and strategic insight into the key issues influencing how businesses use technology today. 

For more details: www.silicon.com

ZDNet UK
ZDNet UK is the first stop for IT professionals who want authoritative, analytical and insightful coverage of the latest developments in technology. The site provides an invaluable perspective on technology and engages technology decision makers as they move from business need to vendor solution.  For more details: www.zdnet.co.uk

Land Mobile
Land Mobile magazine is unrivalled in its application-driven approach to wireless technology and services. Every month, it provides essential reading for business users and industry professionals who need to keep up to date with the widest possible range of wireless connectivity solutions. Please visit www.landmobile.co.uk to apply for a free UK subscription. If you would like to receive an electronic media information pack please e-mail ianm@landmobile.co.uk requesting one..

 

PublicTechnology.net
Land PublicTechnology.net is the UK public sector's top daily news, jobs & tenders resource for those in ICT and e-Government. To subscribe to free email alerts Click Here. PublicTechnology.net's 43,000 monthly readers control £14.1 billion annual ICT spend across local & central government, NHS & education. The PublicTechnology.net website network also publishes PublicPolitics.net, PublicTenders.net, EducationPages.net and WhitehallPages.net. Readers comprise a who's who of senior decision-makers in the UK public sector - central government, local authorities, non-departmental public bodies, NGOs, NHS, education, not-for-profit, Houses of Commons & Lords. Communicate your message to this audience via: Click Here

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Software Solutions
Here exhibitors offer a vast array of systems to automate all areas of the service operation including management systems, scheduling, CRM and web based solutions.
Mobile Communications
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Field Service
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Channels: Vehicle Location Tracking (GPS) |Call Centre & Helpdesk Hardware |Call Centre & Helpdesk Software |Courier Services |CRM & eCRM |Customer Product Training |eProcurement & Supply Chain Management |Enterprise Resource Planning (ERP) |eService, eSupport & eFulfilment |IT Services & Support |Facilities & Asset Management |Logistics Management |Multi-Vendor Service Provision (MVPS) |Outsourcing |Helpdesk & Support |Mobile Communications Hardware |Mobile Communications Software |Parts Distribution |Process & Re-Engineering Consultancy |Project Management & Implementation Planning |Ruggedised Field Computers & Hand Held Terminals |Sales Force Automation (SFA) |Service Chain Optimisation Software |Storage Services |Vehicle Routing & Scheduling Software |Testing, Measurement & Reporting Solutions |Third Party Spares, Repairs & Refurbishment |Tools, Casing & Racking Systems |Vehicle Fitting, Leasing & Equipment |Wireless Products, Services & Solutions |Workshop & Repair Centre Solutions |
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