Internet World (www.internetworld.co.uk) is the leading event for decision-makers responsible for their organisation's digital marketing and Internet presence takes place in Earls Court, London each spring. It is the UK's largest B2B Internet event. Recently winning two highly acclaimed awards from Event Magazine – Best Business Exhibition and Most Improved Established Exhibition. The 2008 Keynote Programme features BBC, Microsoft, Intel, Habbo Hotel, Thomas Cook, Blinkx, IAB, T-Mobile, McKinsey and Company amongst many others. You will hear from over 300 speakers giving you the chance to master or introduce yourself to Digital Marketing and the Business Internet technologies ranging from IPTV, Mobile Internet, Web 2.0/3.0, Search/Behavioural Targeting, Online Advertising, Hosting/Connectivity, Content Management, Email Marketing, Ecommerce, Analytics/Measurement and much more.
Register for FREE entry at www.internetworld.co.uk
Customer Strategy
Customer Strategy is a leading edge, agenda setting bi-monthly published magazine that brings senior customer-focused executive the latest in business trends, best practice, winning strategies, career opportunities and more and is essential reading for those wanting to develop profitable long term relationships with 21st century customers. Formerly known as Customer Management, the magazine has a long and well established reputation for editorial quality and integrity.
For the all the latest news and opinion from Customer Strategy – including exclusive online columns, visit: www.customer-strategy.co.uk
CFF
CCF is the UK’s leading monthly magazine covering all aspects of the call centre industry. Through high quality independent editorial it has established itself as the industry’s mouthpiece and a campaigner for the raising of standards.
CCF offers all the information a busy manager needs to boost performance. Articles give practical advice on how to ensure successful and effective customer contact and the regularly updated website (www.callcentre.co.uk <http://www.callcentre.co.uk> ) ensures that readers are kept abreast of the very latest market news, opinion and top tips. In short, a one-stop shop for contact centre professionals everywhere.
National Customer Service Awards (NCSA)
The National Customer Service Awards celebrate the positive impact that excellent customer service has on both the consumer and businesses. A high profile programme that has become a firm fixture in the UK business calendar, the Awards give companies the opportunity to showcase their success stories and to highlight how they are improving customer service within their organisations. Judged by an independent panel of their peers and industry observers, the integrity of the Awards is beyond question. Categories are open to entries from companies across the whole spectrum of industry and from organisations of all sizes.
For more information visit: www.customerserviceawards.com
United Business Media Plc
United Business Media Plc is a leading global business media company. We inform markets and bring the world’s buyers and sellers together at events, online, in print and provide them with the information they need to do business successfully. We focus on serving professional commercial communities, from doctors to game developers, from journalists to jewellery traders, from farmers to pharmacists around the world. Our 5,000 staff in more than 30 countries are organised into specialist teams that serve these communities, helping them to do business and their markets to work effectively and efficiently.
