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Editorial
EDITOR'S UPDATE
Service Management 2.0 LinkedIn group now open to everyone in the field service industry
FEATURE OF THE MONTH
SCL has invested wisely in technology and processes and is now looking to reap the benefits
What's New
Hand held devices help Gwynedd Council to improve lighting services - The use of PDAs by electricians employed by Gwynedd Council is improving efficiency in the reporting...
Customisable hand-held computer includes flash for improved image capture - Mobexx recently announced the inclusion of the Xenon flash-equipped 2T Hydrus Luna within its range ...
New deal sees mobile management platform added to rugged computers - Rugged device manufacturer Getac UK has announce that it entered into a new alliance with mobile man...
Free software offers secure wireless access to corporate email - Research in Motion (RIM) has announced the launch of BlackBerry Software for Microsoft Exchange and ...
Features
Ongoing focus on driving efficiency pays dividends for a&o systems - Everyone knows that business success is based on a number of factors working in harmony and our case...
Training of field service engineers is vital to create multi-skilled workforces - If trading conditions continue to prove difficult, many companies will find it problematic to consid...
Searchable online technical data, the ORFEUS event and choosing handheld devices - I recently had a long chat with Jonathan Ralphs, CEO of Infomill, a company who specialise in creati...
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