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Watch the best of the show – when you want to

Service Management Europe - Here we bring you six of the very best speakers for you to view at your own leisure

Service Management Europe is the platform of choice for all field service industry experts. Now in its 20th year it has an enviable track record of bringing its delegates the very latest thinking and best practice from top practitioners.

This year's event was perhaps one of its best yet with a bevy of top flight speakers.  Here we bring you six of the very best for you to view at your own leisure.  Orange, Unisys, Bosch, Honeywel,  RDC and  IBM explore the challenging issues of today's service managers from the control of mobile inventory to the delivery of superior customer service through better process, management and applying the latest technologies.
    
These speakers packed the conference centre at the NEC in September but you can get your seat right at the front - just click on the button and wait for them to come to you.  All that knowledge is just waiting to be delivered directly to your desktop.

The videos (Please click onto the video you would like to view)

Orange
Unisys
Bosch
Honeywell
RDC
IBM

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Date: 28/09/04
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 Exhibitors 
Solarvista ™ Software
Tesseract
IRIS Field Service Solutions
Aspective, a Vodafone Company
Tracer Management Systems Ltd
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Support implementation of ITIL-based processes with a unified approach to managing assets and services.
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 Case Studies 
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Comment: Making your mark with benchmarking
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 Multimedia 
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Putting the theory of a lead logistics partnership into successful practice
Enhance your service delivery capability: Working to transition to a new operational model
How innovative data capture can create a market differentiator
Committed to service excellence - but at what cost?
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