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Making sure the fleet vehicles you purchase are fit for purpose - Deciding which engineer vehicle to purchase is no easy matter, especially when there are so many con...
Making sure your mobile devices are secure - Ensuring mobile communications are secure as well as efficient is a goal for many in the field servi...
What will government cut backs mean for the field service sector? - As the UK begins to adjust to its new government and continues to ponder on the recent announcements...
How well do you know the service market? - Think you know the UK field service industry and looking to utilise your expertise in an exciting an...
HAVE YOUR SAY - Submit your comment, news, articles, features and opinion.
Trimble chosen as MRM solution provider by British Gas's smart metering service - British Gas will implement Trimble's GeoManager across its smart metering service team
Total control with automatic scheduling - Service Management asked the industry's suppliers whether it would ever be
The discovery channel - Brian Jelley, Hewlett Packard business development manager, explained his role within the company’s ...
Barclays outsources maintenance of ATMs to NCR - NCR has won a two-year contract to provide management and maintenance of Barclays' network of remote...
TOA announces iPad app to improve customer experience. - Mobile workforce management specialists TOA has developed an iPad application that further enhances ...
HDI certified training comes to the UK - For the first time in the UK, the HDI will be offering four industry recognised courses during Servi...
Syntec appointed as Casio distributor - Casio has appointed Auto Syntec as its distributor of mobile computing devices
Heating up - Learn how heateam has expanded its operation and is hoping for more future growth.
Embracing change using SaaS and web-based technology - Analysing the implications of SaaS and web-based solutions on the field service industry in terms of...
Thoughts on how to encourage clients to make more use of the helpdesk - Advice for field service providers on how to get customers to use helpdesk services to reduce the wo...
Explaining the economic potential of the field service division - The subject of ‘service economics’ has become more important as service operations move into a new e...
Has the field service industry seen the worst of the recession?
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Service Management 365

Welcome to Service Management 365 our permanent, online exhibition, providing instant access to the industry's leading suppliers at any time of the day or night. Use this feature of the site to compare solutions, source literature, arrange meetings, download whitepapers, access web sites. You will need to complete a registration form to enter.
Software
Solutions
  Mobile
Communications
  Field
Service
Here exhibitors offer a vast array of systems to automate all areas of the service operation including management systems, scheduling, CRM and web based solutions.
Identify suppliers who can provide voice and/or data systems, portable and ruggedised computers, tracking solutions and integration services.
Find exhibitors to help your logistics and inventory management, call handling, recycling and waste disposal.

Oyster Technical Services Manager - c £45,000 – £50,000 London
Transport for London’s Fares and Ticketing Department is responsible for around £3billion in fares every year. Operating across every mode of transport throughout the capital - from the DLR to the Tube, from buses to trams - we’re always looking at new ways of improving the service we offer our eight million customers daily.


The July digital edition of Service Management is now live
Featuring the latest industry news, insight into the uptake of Web-based and SaaS solutions, case study of the heateam service operation an exclusive interview with Brian Jelley of Hewlett Packard, along with regular features and information dedicated to the field service industry.


SERVICE MANAGEMENT BUYER'S GUIDE 2010
Our latest digital offering, featuring the results analysis of the recent Service Management industry survey. It also provides a valuable guide to the products and services available from the industry's leading suppliers.


The State of Service Management: Forecast for 2010, Aberdeen Webinar Recording Available Now
Discover the strategies that will serve as the foundation for success of Best-in-Class organizations in 2010, and stay ahead of the competition. Bill Pollock, Vice President and Principal Analyst of the Strategic Service Management Practice at Aberdeen Group, will share the key intelligence insights.


Global reseller deal announced to combine enterprise management with scheduling
A global reseller agreement has recently been announced between ClickSoftware Technologies and SAP, described as underscoring SAP¹s continued commitment to its ecosystem strategy that brings value to customers through collaboration with partners.


Leading software solution vendor Tesseract sponsors the Software Solutions hall
Tesseract has been developing, supplying and supporting Service Management Systems for over 20 years, and today its Service Centre package is being used by over 350 companies to manage their service operations in more than 35 countries.
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Software Solutions
Here exhibitors offer a vast array of systems to automate all areas of the service operation including management systems, scheduling, CRM and web based solutions.
Mobile Communications
Identify suppliers who can provide voice and/or data systems, portable and ruggedised computers, tracking solutions and integration services.
Field Service
Find exhibitors to help your logistics and inventory management, call handling, recycling and waste disposal.
Internet Marketing
Channels: Vehicle Location Tracking (GPS) |Call Centre & Helpdesk Hardware |Call Centre & Helpdesk Software |Courier Services |CRM & eCRM |Customer Product Training |eProcurement & Supply Chain Management |Enterprise Resource Planning (ERP) |eService, eSupport & eFulfilment |IT Services & Support |Facilities & Asset Management |Logistics Management |Multi-Vendor Service Provision (MVPS) |Outsourcing |Helpdesk & Support |Mobile Communications Hardware |Mobile Communications Software |Parts Distribution |Process & Re-Engineering Consultancy |Project Management & Implementation Planning |Ruggedised Field Computers & Hand Held Terminals |Sales Force Automation (SFA) |Service Chain Optimisation Software |Storage Services |Vehicle Routing & Scheduling Software |Testing, Measurement & Reporting Solutions |Third Party Spares, Repairs & Refurbishment |Tools, Casing & Racking Systems |Vehicle Fitting, Leasing & Equipment |Wireless Products, Services & Solutions |Workshop & Repair Centre Solutions |
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